What Our Patients Have To Say

Patient Testimonials

The minute I walked into the waiting room I felt a friendly atmosphere. I was impressed with the warmth and organization of the receptionist.The wait time minimal. After being escorted to the patient room, I was met/weighed, etc. by the nurse practioner who was also pleasantly engaged and efficient. BUT, meeting Lizellen for the first time was absolutely the best. Over- the-moon concern, compassion and intelligence. Lucky me to have found her!*

- Helen P.

Dr. Dela Merced is very personable, and moreover thorough. I had only seen her once,and she remembered many things about my medical and personel history.*

- Emalie M.

Thank you for your professionalism. This was the most comfortable experience ever.*

- Kari R.

Always a pleasure. Lizellen is the BEST!*

- Shirley N.

This was my first visit. Prior to my visit, Dr. Dela Merced answered my emails in a reasonable time and put me at ease going in to my appointment. During my appointment, Dr. Dela Merced was professional, informative, and answered all my questions. From start to finish, a great experience!*

- Nicole

Dr. La Follette is a breath of fresh air! After my very disappointing experience with Kaiser, I'm feeling renewed faith in modern medicine. Although I’m a new patient, I have hope that she will help put the pieces of the puzzle together that will set me on the road to thriving in my post menopausal years. She expressed interest in me and all the various concerns I have regarding the aging process. It’s a complex time of life that requires an educated and dedicated physician.*

- Theresa

"Dr. Lizellen La Follette is amazing! I’ve been with her for over a decade. Her five minute, painless MonaLisa Touch treatments reversed-time and facilitated a full vaginal revitalization, as if I was 40 again! I can’t thank her enough!!! My urinary urgency is now a thing of the past. She improved my sex life and reduced the associated discomfort. I found this magic treatment in 2015, and each year gets better! Even though I have Kaiser Permanente, I still visit Dr. La Follette annually because she is the best in her field! She is easy to talk to and really cares! THANKS AGAIN!"*

- Kym F.

It would be a challenge to find enough superlatives that adequately convey the expertise, intelligence, compassion and tenacity of care that I have received from Dr. La Follette. I have never had a better doctor, and I feel fortunate to be her patient.*

- Kathleen H.

Dr. De la Merced is very understanding of my issues as a post-menopausal woman. Her manner is always warm and understanding. I hope she and Lizellen keep practicing for many years. They are both intelligent, caring professionals who are always up with or ahead of the best practices in their fields. I know that I will be treated with respect and that they will listen to and respond to my concerns.*

- Phyllis G

Sincere gratitude towards Dr. Dela Merced for the exceptional and personalized care. I have utmost trust in her and am grateful to have her as my doctor.*

- Alice

It’s always a joy to be in a wonderfully comfortable and nurturing office and then highlighted by the friendly professionalism of Lizellen and her colleagues. I continue to recommend her after 24 years!!!*

- Janet

Both Dr. La Follette and Dr. Dela Merced are simply fabulous! They have guided me flawlessly through a complication filled pregnancy. Being on anti-coagulants, having gestational diabetes and a breech baby has certainly been full of unexpected adventures but they have supported me as my birth plan changed from a natural vaginal birth to a planned c-section! I know I’m in the best hands possible and feel great as we get ready to welcome our baby in less than 2 weeks!*

- Kelly S.

I travel from Stockton Dr. La Follette is simply kind compassionate and has gone out of her way for me. I love the fact that she actually uses the procedures she offers . I trust her. Very thankful for her and all her staff. I have referred several women and will continue. ❤️*

- Doreen A.

Always a great experience :-)*

- CS

Lizellen is simply among the very best in her profession - besides being a strong advocate for women, she has a wonderful "can-do" approach to everything she does.. You can do no better.*

- Jennifer H.

I am very thankful to Dr. Dela Merced who came to the office on a Saturday night to check on me. She was reassuring, patient and kind.*

- Agnes M.


- Tecla G.

I love Dr. Lizellen. She is kind, attentive, caring and very intelligent. I wish she was my doctor when I was having my children. I look forward to my visits with her and I hope she never retires:).*

- Noelle

Dr. Dela Merced is great! She is so friendly an knowledgeable and really takes the time to answer all of my questions (and there are a lot!).*

- Sara

Dr La Follette is amazing. She totally puts you at ease with her adorable nature and extremely knowledgeable experienced level. I trust her completely with my upcoming twins birth and am so so glad she will be delivering me.*

- Lauren W.

Dr. La Follette is so incredibly knowledgeable, supportive and forward thinking. In the scary world of pregnancy, I'm so glad I confidently have her by my side.*

- Megan

Excellent each time - I always feel fully informed and cared for when I see Dr. De La Merced.*

- Katherine

I was very impressed with the kind and interested manner in which dr Dela Merced treated me. Nice experience*

- Julie S.

Dr. De La Merced is so genuine and made me feel so comfortable during my visit. She goes over everything you need and makes you feel very informed. I love having her as a doctor!*

- Sierra R.

Dr. La Follette is delightful! Her smile, her laugh always puts me at ease. I know I'm getting the best of care. She's a terrific doctor and special lady. I recommend her highly!*

- Bonnie P.

Dr. La Follette is the most positive and knowledgeable doctor. She makes my annual physical almost fun. She is also compassionate and supportive. Now that my internist is retiring I wish she could take his place. She is awesome.*

- Dianne F.

I have been a patient of Dr. La Follette for many years and have always been extremely satisfied with the care I have received. I would highly recommend her. It's always a positive experience.*

- Beverley P.

Dr. La Follette is always very professional, informative and answers all your questions!*

- Namrata S.

Quick and easy.*

- Kennedy C.

It's hard to imagine looking forward to an OBGYN appointment/exam, but this is the case when dealing with Lizellen and her colleagues. Always a stress-free, empowering experience!*

- Chase E.

I really like Dr. Dela Merced. She’s very personable as well as insightful!! I will be a returning patient! Thank you for your human kindness 💕*

- Nona R.

Dr. Dela Merced is awesome. She is thoughtful, kind and very thorough. So glad to be her patient.*

- Sherri B.

I usually have Dr. Merced who is amazing but today I had Dr. La Follette and she is AMAZING! My husband and I felt so comfortable with her and she's hilarious. It's very clear to see that she loves her job and I'm so so happy with both Drs and sooo happy that I switched to them!*

- Christine C.

Dr. Dela Merced has not only been communicative, knowledgeable and thorough, but also incredible supportive. What more could you ask for from your doctor?!!*

- Jasmyne

Dr. La Follette is definitely my favorite doctor. She always goes above and beyond. I am grateful.*

- Nina

Dr. La Follette is the best doctor I have ever experienced. She is smart, dedicated, determined, and passionate about her patients. She provides the best possible care to each person, and goes to all lengths to find the right treatment that will truly be effective. I feel incredibly fortunate to have her as my doctor.*

- Kathleen C Hoertkorn

I truly believe that Dr. LaFollette is the most competent and knowledgeable doctor out there, and I am grateful to have found her. I live in Oakland and drive an hour to see her for my appointments- that's how good she is! I wish every woman could experience the high level of care she provides. The world would be a happier place if so!*

- Miranda R.

Dr. La Follette's enthusiasm and optimism made my visit almost "fun". I trust her years of experience and believe I am in good and caring hands.*

- Janet Q.

Dr. La Follette really takes the scary factor out of things. She is direct and honest and manages to stay really positive. I would recommend her to any females I know.*

- Katie D.

I feel so fortunate and grateful to have Dr. De La Merced as my Doctor! She is professional and extremely knowledgeable but also personable, caring and genuine. She makes you feel at ease during all procedures and never makes you feel like she's rushing through the appointment. She educates her patients about all the options she offers and makes sure to answer all your questions. She's truly the best!*

- Mariela

Dr. De la Merced is the best! She’s provided excellent care and now my daughter is her patient.*

- Tina D.

Dr. Dela Merced is great, and makes me feel comfortable. She is extremely friendly and informative, and I feel lucky to have found her!*

- Emily M.

Thank You, Dr. Dela Merced, for all the care you have given me over the last few years. I appreciate the details you remember about my life—which makes me feel that you give care to me like a family member would/not just a patient. I appreciate your attention to detail and the state-of-art equipment you use at your office to have found the root cause and resolved the ‘mystery’ pain I’ve had for years. I trust no one else but YOU for my Female Health! Thank You, more than words can say.*

- Alice

So happy that I was referred to this office. Dr. Dela Merced is awesome! Everyone is so friendly and I feel comfortable being in the office. Thank you!!*

- Jordan H.

I really appreciated Dr. La Follette's approach and the way she addressed my issues. She was very thorough and made me feel comfortable and listened too. I have not always felt that way when getting medical care so I think I tend to put things off longer than I should. Dr. La Follette made me feel validated in my first visit to her. I will definitely not put off going to the Dr now that I have her to go to.*

- Christina

I love Dr. Dela Merced! She is professional while making you feel comfortable discussing any questions you may have. I am so happy with her as my doctor that my 17 year old daughter is now her patient as well.*

- Christina W.

Dr. La Follette is a gift to the universe. She is a wonderful and thorough doctor who pays attention, is brilliant and caring. I wished I met her years ago!*

- Emily J.

Always look forward to my appointments! Everyone genuinely cares about me and my health. It’s like a family, not just another Dr’s office.*

- Kimberley K.

I know I'm in good hands, getting my many questions answered and more.*

- Carolyn K.

She gives great pap smears!*

- Vivian

Dr. La Follette and her team are amazing. Knowledgeable, personable, procedural skills state of the art. Women's health redefined. I highly recommend them.*

- Skylar U.

First time someone wants to know about everything I've been going through. She listens and she's very knowledgeable about everything. After my first visit on Tuesday April 2018, I'm definitely happy and know for sure she's someone I want to call my doctor.*

- Sandra

Dr. Dela Merced is the best Dr I have ever had the pleasure of seeing. She is knowledgeable about everything and always warm and welcoming when I see her. She goes above and beyond and I am lucky to call her my Dr.*

- Jill S.

Doctor was super friendly and helpful and supportive in getting me everything that I needed.*

- Leah D.

Dr. Dela Merced always makes me feel comfortable. She is friendly and genuinely cares about her patients.*

- Amanda A.

Dr. De La Merced is amazing. She’s warm knowledgeable, and makes you feel comfortable. I highly recommend her as a physician.*

- Sarah C.

It was my lucky day when I met Dr. Lizellen La Follette! She is the consummate caring and dedicated professional, and I am deeply appreciative our paths have crossed. She can be counted on for her wise observations and attention to detail, and always with an uplifting spirit. With thanks & gratitude!!*

- Carolyn S.

When we moved to Marin, my daughter recommended Dr. LaFollette to me. This brilliant, warm and joyful woman delivered my two grand children. Everyone in the practice is lovely to deal with..... I feel so lucky to be part of this group.*

- Tricia H

Lizellen and the team are the ultimate advocates for patients. They have taken care of me and many friends and Business associates with difficult pregnancies, easy ones and everything in between. Lizellen is a straight shooter with unbelievable bedside manner. We need more medical professionals like this in our community. They are old school Care with modern technology at their side. I love them!*

- S. Patel

Dr LaFollette is amazing. So thorough and thoughtful. I always know I am in great hands!*

- Sarah B.

I love these women. They have become family and I can say I look forward to my appointments. I am a patient of Dr. Jacqueline Dela Merced and she is not only a kind, caring person, she is an absolute professional. I cannot say enough about her, or the rest of the staff.*

- Diana M.

I worship Dr. La Follette. She's brilliant and understands.*

- Val E.

I was impressed the moment I walked in. Every single employee that I spoke with was extremely nice and had a contagious smile on their face. The day I called to make my appointment I was happy with the customer service. I left the office with a smile on my face. 5 5 5. So glad I finally switched from my old group.*

- Christine C.

Always very nice, comprehensive. Very valuable!*

- Céline

Very easy to talk to, a very good experience overall. She is not only very competent, but filled with great wisdom. Thank you.*

- Allison B.

Dr. Dela Merced provides such amazing and personal care. I have never had an OBGYN that calls you to personally tell you that your pap results are clear. I’m so thrilled to be seeing her and only wish I had come to this practice earlier for my first two pregnancies.*

- Whitney S.

Great as always!*

- Tina D.

My previous OBGYN retired and I had to find a new one. Based on a recommendation, I found Dr. De la Merced. She is personable, professional, and made me feel 100% comfortable during my exam. I am thrilled to have found her. I highly recommend her to all of my friends.*

- Susan G.

I just had my first appointment with Dr. La Folette and I can't believe the level of care, attention and professionalization she has for each of her patients. She has great attention to detail as I have a very sensitive pelvic floor, and I am amazed at how her vaginal ultrasound did not hurt. I'm telling you she really takes her time to gently manipulate the wand that I'm wondering why other physicians/lab techs don't have the same training. I think she is just truly a magical woman and I am so glad I found her.. well I was recommended by so many woman in Sonoma so that helped ..and she is every bit worth the commute!*

- Angela M.

Dr. De la Merced is the best! She is warm, professional, and personable. I recommend her to all of my friends.*

- Megan M.

In my 25 years of visiting OBGYN offices for care, this office has easily impressed me the most. Dr. Dela Merced is an excellent, compassionate listener who helped me come to the resolution of a partial hysterectomy after years of pain and two very difficult pregnancies. The surgery went better than expected and she has been a pleasure to work with. The entire staff of the office is outstanding.*

- Sarah G.

Amazing and caring doctor. Delivered my baby and guided me through labor. Recommend her for obgyn.*

- Janelle A.

As always Jackie was thorough, helpful, patient and fully answered all my questions!*

- Emily S.

Dr. La Follette was amazing!!! She made me so comfortable. I found her very easy to talk to - she’s down to earth, a non-alarmist and just a sweet individual. Two thumbs up. Do I have to wait a year to see her again?*

- Anne D.

I've been searching for the right place to get IPL done in Marin and found Heather Spindell at Lizellen La Follette's office. Heather immediately made me feel comfortable and at ease at my consultation and I appreciated her time and expertise as I had a lot of questions and concerns before I booked my first IPL treatment. Once I left with all my information, I knew that she was the one to treat me and I am so happy she did! She did an amazing job and I'm so lucky I found her! I have just done one session and can already see results. I will definitely go back to her when I need another IPL treatment!*

- Katie T.

Both doctors are amazing!!!*

- Jacklyn S.

I love Dr. Dela Merced and her staff. I had a complicated pregnancy that required a lot of visits (biweekly towards the end). They took great care of me and now that my baby is three months old, I MISS THEM!*

- Natalie A.

Dr. Dela Merced is kind and compassionate - really takes the time to listen to the issues. I am so grateful I found her.*

- Melissa T.

Best Dr ever. So grateful for Dr. Jackie for giving me a truly personalized first pregnancy journey.*

- Jill S.

I had not been in the office since my son was born and it was great to see the wonderful team who had supported me throughout my pregnancy.*

- Mika S.

Thank you for squeezing me in to diagnose my yeast infection but to also give me a sonogram to see why I've been bleeding periodically. I really appreciate your bedside manner and you also explain things extremely well. I will set up another sonogram with MARIN General Radiology department and check back in with you.*

- Patricia O.

Caring and warm! Excellent health care!*

- Pauline H.

Dr. La Follette delivered both of my babies via c section due to other medical reason. She is very skilled, cheering, and caring. When I was in the OR, I feel very confident and relaxed because I know I am in good hands. Thanks Dr. La Follette and Dr. Dela Merced!*

- Han Yi M.

I'm glad Dr. Dela Merced has joined the practice. I've found her to be skilled and experienced and a good listener. She understands that each woman is different. I was happy that she was willing to take my preferences into consideration in her treatment plan.*

- Katherine P.


- Luanne B.

Love La Follette! She makes you feel like you are her family!!*

- Telesha D.

Lizellen took her time with me and answered all my questions fully.*

- Ricki S.

Wonderful, efficient office. Friendly staff. Short wait time. Dr. La Follette is upbeat and personable and makes you feel at home.*

- Jennifer W.

Really enjoy my regular third-trimester check ups with Dr La Follette. She doesn't make me feel rushed and gives her full (and always pleasant) attention to anything I would like to discuss.*

- Emily W.

I am extremely happy with the care I've received from Dr. Dela Merced. She is thorough, caring, and compassionate. I feel very comfortable with her and she makes herself available to answer questions. I will also send my daughters to her when they need a gynecologist. I highly recommend her!*

- Caroline B.

Dr. Dela Merced has a great bedside manner! My worries are put at ease after I meet with her. As well, she is always super helpful and answers all of my questions. Thanks for the great care for me and my baby!*

- Jennifer M.

Great to meet Dr La Follete and her team!*

- Marisa U.

Lizellen is a fundamental part of my healthcare. Whenever there is an issue, she helps finds ways to resolve them - whatever they may be. She is well-connected to outstanding physicians and helps solve problems outside of her areas of expertise. She is fully engaged during visits--- I love her energy and passion for women's health. She's a joy. My quality of life would not be what it is today without her.*

- Leslie B.

It has been so wonderful having Dr. Dela Merced on my team through my pre- and post-natal experience. She is extremely friendly, and has a very calming way about her. Because of her expertise, my husband and I had complete confidence that we were in good hands as we welcomed our baby into the world. I cannot recommend her highly enough!*

- Jordan T.

Dr. La Follette is the best, always patient and understanding. Answers all my.questions and has the best personality. I love working with her*

- Erin S.

Always fabulous!*

- Maryann N.

Dr. LaFollette is ALWAYS the best!! I have never had a doctor be so personally invested in my health and well being. I could not be more grateful to have found such a knowledgable, thoughtful, patient and caring doctor to support me during my pregnancies. Hands down the best OB/GYN in the business.*

- Mika S.

Since my husband and I found out we were pregnant we were looking for a top quality OB. After going through several different docs we finally decided to stay with Dr. La Follette and Dr. Dela Merced. Both doctors are knowledgable, have great bedside manner (and energy!), and listened to my concerns as a first time mom. All appointments started on time, staff was friendly, and the doctors were available to answer questions both in the office and via online portal. When it came time for the delivery I had the pleasure of starting my labor with Dr. La Follette who coached and cared for me through the night. Her positive high energy was what "the doctor ordered"- it was what I needed to get through labor. The next morning was their shift change and Dr. Dela Merced delivered our baby. She was calm and excelled in handling every step of delivery. After the delivery I was so overwhelmed with love and the doctor was very gentle that I barely noticed her finishing the rest of the delivery job. As the days carried on in the hospital she checked up on my healing process and I was so grateful for that quality of care. I would highly recommend these two doctors to anyone who's expecting. I am so grateful to get acquainted with the doctors throughout my pregnancy and I was very excited to have them both care for me and my family during and after the birth. Thank you both!*

- Nicole F.

Over the last 3 months Dr. Dela Merced has been helping me manage my cystocele , and my condition has improved immensely with her sound advice and caring bedside manner.*

- Alison T.

Dr. La Follette is the best. She listens and is compassionate and kind. A rare thing to find in the medical field. She is a treasure.*

- Ruth A.

*Individual results may vary and are not guaranteed

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We're happy to answer any questions you may have, feel free to call us at
(415) 461-1949