What Our Patients Have To Say

Patient Testimonials

This was our first meeting. She was pleasant. She had read the chart and asked pertinent questions. Dr. Merced pointed out a couple of things I should focus on which was helpful. She was on time!! 5 ****** for that!*

- Mary J.

Wonderful as always! Attentive, easy breezy, and reassuring. Thanks!*

- Kylie F.

Dr. La Follette is amazing! She has an incredible bedside manner that immediately made me feel at ease. I would recommend her to anyone!*

- Katherine M.

Listen to every concern you may have and adress them right away. Very professional. Best obgyn I've ever had.*

- Isabelle L.

Dear Lizellen, thanks for all the solutions and advice. You make it easy to talk about my body, how it is changing, and what I can do to keep it healthy and functioning the very best for me.*

- Andrea J.

Great listener. Addressed all my questions*

- Allyson W.

Dr Dela Merced was very caring and concerned with my condition.*

- Corey L.

I love that my doctor is in direct and constant communication with me. I got a call from Dr. Dela Merced following todays appointment with my blood test results. You don't find care like that often these days!*

- Emily A.

Dr. La Follette made my appointment so easy and she was very upbeat and took time to answer any questions I had.*

- Sierra V.

Love my doctor. She is honest forth coming and trust worthy. A gem for a new mom. She obviously has a plethora of knowledge and takes time to talk to her clients. Highly recommend this very caring Doctor. Very happy I have her and excited to go on this journey with her.*

- Jennifer A.

Upbeat, personalized, always awesome to see Dr LaFollette! I always feel like I am in such good hands :):)*

- Jill S.

She's simply the best there is: no one else compares in terms of intellect, compassion, competency, advocacy, and sheer human decency. Love, love, love her.*

- Beth C.

Dr. La Follette, and Dr. Dela Merced, are excellent doctors and wonderful people. They answered a myriad of questions, supported my endeavors for a natural childbirth, were great care providers during my pregnancy, and were reassuring when a breech baby meant having a scheduled c-section. The procedure was flawless, I could not have asked for more capable, kind, and supportive medical expertise during and after the surgery. Dr. La Follette always puts my mind at ease with great encouragement, I would highly recommend her as well as Dr. Dela Merced for women's care.*

- Regina C.

I always trust I will be taken care of and appreciate the doctors enthusiasm!*

- Angelica W.

I was so glad that it was Dr. LaFollette leading the charge when my IUD revealed itself to be embedded in the uterine wall. She has a calm, reassuring way of handling difficult situations.*

- Roberta S.

Dr. Dela Merced is always so warm and welcoming. She remembers key points and puts me and my husband at ease.*

- Cameron B.

Jackie and the entire team at LaFollette's practice are absolutely incredible. So friendly, comforting, helpful and professional. They made the entire experience of having a baby (even the birth) feel as good as it possibly could! I am eternally grateful for Jackies expertise.*

- Emily S.

I appreciate Dr. Dela Merced's expertise and sensitivity with her bedside manners. I have not found the combination of both in other doctors. I feel I can really trust my health in Dr. Dela Merced's hands and feel very comfortable and at ease with my visits.*

- Alice C.


- Tecla G.

Dr. Dela Merced was truly wonderful. She supported me throughout my pregnancy and delivery in a way I never knew possible. I can't stress enough what a blessing she was in my life.*

- Nicole A.

Very warm, personal, and knowledgeable. Thank you!*

- Monica F.

I always look forward to my Doctor's appointment with Dr. La Follette. She is extremely resourceful, answers any questions being very positive and knowledgeable and great energy to have in a doctor's office.*

- Emma A.

Always a pleasure and consistently a friendly environment*

- Lee Anne K.

Dr. Jacqueline is very nice, knowledgeable, and professional. I'm glad that she is now my Doctor!*

- Roxanna C.

A knowledgable and genuine Doctor with the warmest heart.*

- Rita G.

I always have nothing but praise for Dr LaFolette and Dr Dela Merced and their staff. Wonderful people and excellent doctors, they have seen me through thick and thin. I highly recommend this practice!*

- Elaine G.

very positive experience!*

- Idanthea R.

Lizellen took the time to listen and hear everything that I had to say. Given the information she formed a clear plan of care and explained it thoroughly. She was kind, compassionate and very "real". Thank you!!!*

- Jennifer S.

Meeting Dr. Dela Merced for the first time was not awkward like some first meetings can be. She made me feel comfortable, even though I was scared.*

- Erin H.

Lizellen, Jeanne Marie, and Jackie are all exceptional!! I've been their patient for 5 years. They took care of me throughout my recent pregnancy, delivery, and postpartum. I couldn't be happier with the care I received! They were all very attentive, thorough, detail oriented, and took care of me both physically and emotionally. They all spent a lot of time with me in my visits and never made me feel rushed. They answered all my questions, and always asked "what else?" Their office has a very low C-section rate, which was very important to me. They supported me in having a natural birth, and we did it! My husband, mom, and mother in law were all impressed with their warm, caring bedside manner. Daphne their receptionist and all their nurses are absolutely lovely as well. If you're looking for a caring OB or GYN in Marin, this office is fantastic!*

- Sarvenaz Z.

Dr Dela Merced delivered my 2nd son and has been my OBGYN since. She is wonderful and caring. I can't recommend her enough.*

- Nicole C.

Dr. Dela Merced is wonderful! She is knowledgeable, understanding, and approachable. I am very happy with her care.*

- Emily M.

Dr. Dela Merced has all of the qualities I want with my doctors: personable, warm, engaging, smart, professional, timely and never makes me feel rushed. If I could give her 10 stars I would!*

- Lula G.

Dr. Dela Merced is very friendly, knowledgable and caring.She always follows up with a call or email if I have questions in between appointments. Very happy choosing her as my doctor.*

- Leyla K.

Great! Lizellen takes her time to discuss whatever concerns you have, of which she always has very informative answers to, and explain your test results in a way you can understand. The biggest thing is she listens to you, is open to doing further research and action on your issues, and has great communication during and after your appointment.*

- Julie N.

Dr. La Follette takes time to understand the needs of each of her patients, completely explains all of your options, and has a progressive, creative approach to problems. Outstanding solutions that NO ONE else offers. She is simply the best, borrowing from Tina Turner!*

- Kathleen H.

Lizellen is one of the best gynecologists I have experienced. Her breadth of knowledge leaves me feeling safe and secure and her wonderful spirited personality is the best bedside manner in Marin. Thanks for all you do to make us patients feel good*

- Lisa G.

Dr. La Follette is friendly, positive, and pays attention to your entire physical and mental health.*

- Mary M.

I am an anxious patient, but because the nurse, (whose been with the Dr. for 19 years)...says a lot....was so down to earth and pleasant, that I started to relax. Then when Dr. La Follette came in, her warmth and humor started relaxing me even more. She clearly is passionate about what she does, exudes engagement with the process and made me smile a lot:) She mentioned healing options I had not heard about before, which also lowered my concerns. When I told her I wanted her to be my doctor for a long time, she said with a big smile..."I'm not going anywhere, I'll be here".*

- Rebecca W.

When I called with a problem, they gave me an appointment right away. Dr. LaFollette is very easy to talk with and very accommodating.*

- Lorraine D.

Dr. La Follette is very professional, informative, and also extremely personable.*

- Jan V.

Always amazing!!*

- Jacklyn S.


- Alexandra A.

Fast, professional, super nice and was able to answer all my questions!*

- Kelani C.

From start to finish, a wonderful experience.*

- Roberta S.

Dr Dela Merced continually makes each appointment comfortable and personal by asking me what questions I have and checking in about my family and past concerns. She is extremely professional and has already referred me to high risk specialists because during my first pregnancy I had preeclampsia and HELLP syndrome. In addition, she has increased the number of times I come to see her to make sure everything progresses as best as possible during this pregnancy.*

- Catherine K.

I always feel like I'm in great hands with Dr. LaFollette! Dr. LaFollette and Dr. Della Merced were so supportive and wonderful throughout all my prenatal visits with both of them. Dr. LaFollette was recently my #1 cheerleader when I gave birth to my first baby, especially as she was a surprise 5 weeks early, and I have felt in such good and experienced hands with her and her always positive spirit from my appointment with her confirming my pregnancy to my recent first postpartum visit.*

- Kendra H.

Dr. Dela Mercedes is competent, efficient and has a nice manner. I'm happy the office is always on time and treats me in a holistic way. I'd recommend Dr. Dela Merced to anyone looking for new physician.*

- Denise C.

Lizellen takes the time to really check in and listen. She cares about her patients professionally and personally. I feel absolutely comfortable speaking with her about any issues. Her front office is courteous and they run on time!*

- Elizabeth S.


- Polly S.

Dr. LaFollette does a thorough, swift and comfortable general exam. She also takes the time to talk with you about whatever questions you may have. Through the pregnancies and births of my two children, Lizellen and her team have been with me for years and I feel so happy to be a part of the practice. Thank you!*

- Jennifer I.

The family doctor I wish I had worked with all my life. When I left home I left a lot of my close primary doctors behind. Over the course of 15 years I saw a lot of doctors, very few of whom made much of an impression on me. I was referred to Dr. LaFollette for help during my pregnancy. Over the past few years I have had some very difficult times with fertility and Dr. LaFollette has been here the whole time; whether she is responding online to my fears and concerns, consulting with my fertility Drs. or referring me for acupuncture, her and really her entire office has made me feel welcome and like they care. I can't speak highly enough of Dr. LaFollette. I am grateful to have found her.*

- Tamara G.

Nothing short of excellent.*

- Maysa N.

Dr Merced he is a real treat-professional and on time. Highly recommend her and her office.*

- Suzy D.

Excellent and thorough.*

- Erica S.

Very helpful and responsive office assistance who took my lat minute call in the am. Not a long wait though I do not mind because Drs. are helping people and someone may need more time*

- Patricia W.

Doctor Dr Dela Merced is wonderful. I feel very comfortable with her. She is always on time, very thorough and kind. I like her very much and feel I'm in good hands.*

- Sharon B.

Wow, great experience. Just what I hoped for in a smaller office -- felt listened to, taken care of and left feeling very confident that I was in excellent hands. Thank you again.*

- Sarah B.

Dr. Dela Merced is always positive, patient and helpful. I'm happy she is at this office, it is great to see both doctors. Thank you for beautiful delivery of my daughter.*

- Seema M.

Thank you Dr Dela Merced for your great bedside manner today during my biopsy. The procedure was much better than my last experience and I am very thankful for that! You are the best!*

- Patricia O.

Dr Dela Merced is amazing! Very easy to talk to and personable. Great bed side manners and makes you feel very comfortable. I would definitely recommend her!*

- Jamey C.

Exceptional service vast knowledge and great personality. Accommodating patient schedule.*

- Cristine L.

Made me feel completely comfortable!*

- Victoria K.

Dr. Dela Merced is a wonderful OB. She is friendly, patient, and calm and extremely knowledgeable.*

- Emma A.

LizEllen is wonderful to have as a doctor. She is highly knowledgeable, uplifting and just fun to be around!*

- Angelina L.

Got all my questions answered. Very interested in the laser technique. Early next year, I hope*

- Lynn T.

Lizellen, Thanks for helping to inspire a proactive approach to my healthcare. You are a great role model. : ) Andrea*

- Andrea J.

Hi! This is Prajakta; I was taking my treatment from Dr. Dela Mercrd;.Excellent experience, she is very caring, very talented doctor. I trust her completely. No doubt for 5 stars from me! I love her! She is the best!*

- Prajakta K.

Wonderful service. Personal, genuine, professional, and caring*

- Tara C.

Dr. La Follette makes me feel safe about my health in her hands. She has so much experience and knowledge, and genuinely cares about women in every phase of their lives. I've been seeing her for over 8 years and at some very difficult times her care helped me regain my health. I would, and have, recommended her to many friends.*

- Debbie T.

THE MONA LISA TOUCH is the BEST thing I've ever done for myself! It has changed my physical intimacy to a level that I did not realize I could ever regain. I've been able to enjoy and sustain a longer and more comfortable sexual experience than I've had since I was in my twenties! I did the procedure for this very reason--not really for the man I was with. However, he thought I was foolish for spending the money on this-he told me I had no reason to do it as things were perfectly fine (which they really were for a woman my age), but if I wanted to spend money on "voodoo" "snake oil" procedures then fine. Well, after the first treatment he told me it was really worth the money, that he was glad I had done it, and when was the next appointment for the second treatment! We laugh and talk about this now, and refer to the "Darth Vadar" laser treatments that bring stars and end wars in the bedroom :)*

- Debbie T.

Doctor Jacqueline Dela Merced is very professional. She listens to my questions and what I have to say. She explains answers to my health very well and gives me great advice. I recommend her she is one of the best caring doctors I have met.*

- Janelle A.


- Tecla G.

First time I have ever felt comfortable during the exam. And they make sure I feel the same every visit. All the staff is friendly and on time*

- Erin R.

I really loved the treatment and care given throughout my recent experiences of miscarriages and ultimate successful pregnancy. The doctors and nurses at this office give wonderful patient care. For example, I had to have a procedure at a hospital that did not have to be done immediately, but Dr. Merced went out of her way to make sure that I was taken care of on the same day. Dr. Merced and Dr. LaFollette both truly listened to my concerns and questions and provided excellent options for my labor. I delivered a healthy baby and had a very successful postpartum recovery. I had my first baby with another practice, and had a much different experience. Also, they are very responsive to patient requests and questions. The quality of care with Doctors Merced and LaFollette was much better.*

- Chase M.

This was my first time meeting with Dr. Dela Merced, and she is a fabulous addition to Dr. La Follette's team!*

- Elisabeth A.

EXCELLENT! Dr. Lafollette, is one of the best doctors in Marin. I rely on her expertise on MANY issues regarding my health and trust her implicitly. Thank you Dr. Lafollette!!*

- Leslie L.

Dr Merced is awesome. Not only that she is nice, she is very knowledgeable and can answer all my questions. HUGE Plus!!*

- Judy Q.

I had an in office procedure that was quite uncomfortable for me. Dr. Dela Merced and the nurse were so kind and patient with me.*

- Pamela P.

Doctor Dela Merced was wonderful; experienced, knowledgeable, and patient friendly. I am 64 years old and have seen many doctors, so I do not take the time to write unless truly impressed. My only wish is that she had been my OB-GYN when I had a baby at 40!*

- Kelly L.

Lizellen is such a great doctor. She is so supportive, easy to talk to and I feel really comfortable with her. I would refer her to any one of my friends.*

- Britney G.

Dr. Dela Merced is very thoughtful and respectful in her questions and generally demonstrates great care for my overall health. I am pleased with the service that is provided and the office support is very pleasant and efficient.*

- Linda G.

This was my first time seeing Dr. Dela Merced and it was a great experience.*

- Maria R.

Lizellen delivered my twin boys over 20 years ago. I cannot imagine seeing anyone else. She is very current in any new female issues and discoveries. In addition to performing her basic duties as my gynecologist, she is kind, compassionate, fun and very available should something out of the norm arise. Karen, in her office is also an unbelievable support and always available to return calls, answer questions and make things happen.*

- Paula O.

Great Experience*

- Adrienne G.

She is great!!*

- Siobhan A.

She is a great doctor, very personable!*

- Giulia N.

Dr.La Follette is a wonderful doctor.She is knowledgeable, caring and understanding.Im very happy i chose her as my obgyn for my pregnancy!*

- Leyla K.

Dr Dela Merced is kind, nurturing, and knowledgeable. She goes beyond the normal duty of call for her patients. A wonderful doctor.*

- Katrina L.

Dr. La Follette and her entire team are top notch. I have never had a doctor care so much about my health and well being. Dr La Follette is extraordinarily capable and guided me through my first pregnancy with a nurturing hand while always being quick to respond to any physical concerns or questions I had. I am now pregnant with my second and so grateful that Dr. La Follette will be by our sides throughout it all.*

- Mika S.

Lizellen is the best doctor I've ever had. Dr. Dela Merced is just as awesome. While they are extremely helpful and knowledgeable they also welcome my own emotions and decisions. They make sure I feel completely comfortable with every step and I can feel how much they care about each of their patients. I just underwent laparoscopy by them and they did a fantastic job and were also sensitive to how the scars would form and so the incisions scars are hard to see with a bikini on. I wish I still lived in Marin to make the appointments easier but they are worth the drive from Sonoma county.*

- Marisa M.

Dr. La Follette reviewed my test results with me, and my husband, and gave us her recommendations in a very reassuring , knowledgeable manner. I left the appointment optimistic that I would be well taken care of. Dr. La Follette's office staff from the front desk to her nurse do their jobs with ease and in a timely manner. Thank you for giving me peace-of-mind.*

- Doris L.

Lizellen is fantastic!!*

- Lynne T.

Dr. La Follette is great as always!*

- Kristin G.

Dr. Dela Merced is very kind, gentle, and always puts me at ease. She listens and is always up to date on my care. She and the office in general are very efficient with sending prescriptions to the pharmacy and mammogram/test orders to the lab.*

- Karine L.

I have been going to Dr. Dela Merced since 2015. She is very friendly and helpful. I feel quite comfortable going to her and I like that she cares and knows your personal history. I would highly recommend her.*

- Christina V.

Dr. La Follette has been my gynecologist for just over 20 years. Today, as always, she addressed my concerns in a clear and knowledgeable manner. I am most fortunate to have her as my doctor.*

- Lynn B.

Every appt. With Dr. La Follette is like visiting a friend. She is personable , puts you at ease instantly. No question is too trivial for her. She always has me laughing & I leave the office with a smile. I find her educational programs a great bonus for women. It is a comfortable space & I would think for women who have serious problems , mothers who are stressed out & first time mommies , it is a safe haven. The pink foot booties crack me up. Dr. La Follette is on top of all new treatments & is direct & honest with her patients. I'm working on sending my daughter to her, after all she is taking care of my daughter-in- laws, why not my daughter, a family girl affair. i find the staff, warm, welcoming & they all have a smile on their face so that must tell you something about the compatibility within the work environment. Dr. La Follette is not permitted to retire!*

- Katherine H.

Wonderful, thorough and helpful!!!!*

- Leslie L.

Always honest and knowledgeable, I wouldn't want anyone else as my obgyn*

- Erin S.

*Individual results may vary and are not guaranteed

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We're happy to answer any questions you may have, feel free to call us at
(415) 461-1949