What Our Patients Have To Say

Patient Testimonials

Knowledgable and personalized care.*

- Nina M.

Excellent as usual; plus extra information that is useful. Thank you*

- Nancy B.

Dr. La Follette studied and read all the issues that had been occurring and really understood the difficulties I had been having. I literally went from being overwhelmed and depressed to feeling like a "normal human being" in one visit. the problem seems to be solved completely, and I feel confident that if another issue appears she will have my back! Thanks millions!*

- Carol C.

Dr. La Follette is a superb doctor. She is highly competent, and a leader in women's health issues. But in addition, she brings compassion and kindness to her job. You cannot find a better doctor.*

- Kathleen H.

It was wonderful meeting Dr. La Folette, and hearing her ideas for treatment. I feel very encouraged. Thank you!*

- Laurel B.

Always great- truly!*

- Christine R.

Dr. Merced was professional, kind, thorough, and empowering!*

- Danielle B.

Great experience as always! :)*

- Penelope L.

Excellent, as always.*

- Patricia M.

Dr LaFollette is one of the best doctors I've ever seen. She is always upbeat, reassuring and never judgmental. She is responsive to phone calls after hours and really listens to my concerns. She's a very competent doctor who I've been seeing for many years.*

- Kristine V.

I felt very supported and cared about today when telling of the news to divorce my husband. Karen is SO understanding and intuitive. And Dr La Follette's concern and questions very much appreciated. Thanks you guys for all the support.*

- Caroline W.

Just love it*

- Janine R.

Lizellen you are "awesome", as my son whom you delivered would say.*

- Andrea J.

Dr. Dela Merced took the time to listen to my concerns.*

- Pietta A.

I gladly drive an hour to been see by Dr. Dela Merced, who I find to be well practiced with a fantastic bedside manner. The practice is a comfortable environment and the staff is friendly and helpful.*

- Teresa M.

I am always seen on time and the office staff is very pleasant and easy to work with. Dr. Dela Merced is amazing human being, knowledgeable, personable, good listener and always willing to go above and beyond to make sure I get the best care and understand my health issues. Love going back to this office!*

- Nora M.

Lizellen has fabulous energy, very passionate at what she does, and is definitely an expert in her field. I feel well taken care of, and trust my entire experience will be in good hands. I'm very excited to know that she may potentially help with our delivery in May. My sister-in-law cried when they switched over to kaiser for their 3rd child, because she wanted Lizellen to help with her delivery.*

- Melissa B.

So happy to be back to see you!*

- Mary Jane P.

Dr Dela Merced. She is always helpful and gives me good information. I love how friendly she is and professional. Glad to have her as a doctor during my pregnancy too.*

- Janelle A.

Dr. Jackie is an incredible and caring physician. She offers thorough medical care and advice and appointments with her always feel like a visit with a dear friend. Dr. Jackie delivered my daughter via emergency c-section and what could've been a scary experience was handled with calm expertise and amazing support! I am now pregnant with my second child and have confidence that no matter what the future holds I am in the best, most capable hands. I am so grateful to have found this practice and highly recommend her to everyone!*

- Anne-Michelle B.

I feel in good hands with Dr. La Follette. Appreciate her commitment, intelligence and concern.*

- Lilian M.

Great as always.*

- Anka S.

Dr. La Follette is the finest doctor I have ever known. Besides being very smart, and at the forefront of her profession, she is kind and compassionate. Dr. LaFollette truly cares about her patients, and their results. I was diagnosed with cancer, and although she was not treating me, she guided me every step of the way. She spoke with the oncologists, pushed for information, helped me make the right decisions, and improved the treatment I received. I am not sure I would be here without her.*

- Kathleen H.

As a patient of Dr. Lafollette for over 20 years I can attest to her expertise and the staff's kind and professional manner.*

- Renee Z.

Incredible. An amazing Doctor Who spends time with you listens and treat you as a person and not as a number.*

- Elizabeth T.

Very very personable and makes you feel comfortable and relaxed*

- Tara O.

Thank you!*

- Tanya S.

Thanks for your expert care and support - excellent job as usual!*

- Esther A.

Always smiling and friendly, Dr. L. is a great motivator and is probably the most personable doctor I've ever met! Christine Gazulis*

- Mary Christine G.

I love Dr. Dela Merced and Dr. LaFollette. I never feel rushed when I am there - nor that any question is judged or off limits. They want the WHOLE picture - not just the pieces that they help facilitate from the medical side. This for me, is the difference between a practitioner I am willing to pay a concierge fee to - versus one who I am not. Thank you to both of them for their dedication and commitment to helping women stay connected to their bodies, life needs and their overall happiness inside and out. It means so much.*

- Katina G.

It's an annual pleasure to see Dr. Jacqueline De La Merced. She is a wonderfully resourceful practitioners. I am happy to work with her in my health. Merci Kellyann*

- Kellyann G.

The best OB/GYN Period !*

- Anette F.

Dr. Dela Merced is a caring Dr. She takes her time and makes me feel very cared for!*

- Lisa E.

Was quick and easy and friendly.*

- Elenna N.

Love my doctor*

- Janine R.

Always friendly and supportive.*

- Dorothy J.

Lizellen is always so positive and makes you feel special during your visit. Because the visit was so upbeat I forgot to ask the two questions i had, maybe it would be good to ask if I have any questions. Also my appointment was moved the day before so my husband could no longer join me, which I understand happens from time to time due to the nature of your business, but on the day of my appointment I was asked to come in earlier then when I arrived it took over 30 minutes to be seen.*

- Rebecca T.

Dr Merced is kind and very competent. We love her!*

- Amanda W.

friendly, smart, tho a bit too hurried*

- Leslie S.

We had a great first meeting!*

- Katheryn K.

This is a follow-up review on the same challenge I was having before. I went for a follow-up visit and as always, Dr. La Follette was upbeat and ready to hear my progress. Everything has remained PERFECT since my last visit and the solution was complete and has continued to give me my life back. I couldn't be happier. I did have to wait a wile this time as she had another patient who needed extra time. That was fine, though, as I know that if I need extra time, she will be there for me, too!*

- Carol C.

Very professional and friendly.*

- Aldea S.

She was very kind and patient, it was a great visit.*

- Nicole O.

On time, friendly and helpful. Dr. Della Merced was great.*

- Jane B.

Takes plenty of time to talk. I really appreciate it!*

- Helga F.

Dr. La Follette always gets me in for an appointment and takes time to really listen.*

- Ryan S.

Dr Merced is excellent, highly competent and very personable. I appreciate her very much.*

- Juanita G.

Very calm and always lovely*

- Janine R.

Love Lizellen!*

- Sandra D.

In this day of 10 minute doctor appointments, Lizellen always takes extra time to explain what is going on. In addition, I received a follow-up call directly from her on a Saturday. She deserves 5 stars for that.*

- Anne G.

The staff is very welcoming and pleasant. Liz Ellen is always full of the latest health information and wants to share it. I look forward to my visit w her because I always leave with a new plan on keeping me at maximum GOOD health. Thank you for 25 years of wonderful treatment. Lots of love!*

- Deborah H.

She's the best!*

- Heather S.

Dr. Dela Merced was on time, very clear in explaining HRT with me, helpful in giving me a referral to another Dr. My over all experience was excellent! Thank you!*

- Trinina H.

I love my appointments with Dr. La Follette. She is professional, funny, and always puts me at ease.*

- Emily T.

The best!*

- Giulia N.

Dr. Dela Merced was very helpful and supportive*

- Cindy L.

As always, a great experience! This appt included a new procedure that could've been a bit unnerving but I was made to feel very safe & comfortable! Thank you*

- Melanie T.

Great as always!*

- Jessica H.

Both Dr. Dela Merced and Dr. Lafollette are wonderful!*

- Lauren M.

Caring, warm, incredible knowledge, willing to think outside the box and push for new solutions, including the Mona Lisa and Sculpting, and gives you so much time. Dr. LaFollette is simply the very best doctor anyone could have. She is amazing.*

- Kathleen H.

Always great !!*

- Julia B.


- Tecla G.

Helped to understand procedure, what to expect, assured, and confident of outcome. Felt well cared for. Thank you for your care. Jeanine*

- Jeanine H.

Truly a blessing. She has the most calm, caring and also enthusiastic disposition. She's incredibly knowledgeable, especially during pregnancy challenges, and I trust her whole Heartedly.*

- Whitney C.

Excellent experience*

- Misha W.

Perfect as always!!!! Dr. Lafollette is amazing and she has the sweetest staff (Karen). Best in Marin! 5 stars*

- Buffy G.

The staff is always warm and receptive. Dr. De la Merced always makes time for my needs.*

- Bethany W.

Great office Very professional and courteous employees*

- Penelope H.

Having Dr La Follette as my OB GYN is sincerely a dream come true! I feel so incredibly well cared for! For me, her expertise, consistency, clarity, confidence in my care and wonderful personality makes her one of my very favorite doctors to see--and I have sincerely shy-d away from getting my annual pap done, etc for way too many years. Not the case anymore. Her front desk staff however has much to be desired. Its too bad because for such a Wonderful Doctor, the staff is in disconnect with the values and vision of the doctor and the place in general. For example, the receptionist is sadly cold to the point of being offensive--almost inhumane? The Office Manager speaks to "down" to clients--truly unfortunate--almost dare I say, condescending--Its as if they don't get it that its ok to be nice or gentle or kind--most folks in Marin hold advanced degrees, no need to speak down to anyone, ever. People who are happy at their jobs do their work with Joy--Its almost like being rigid and speaking down to people is the office staff's misaligned way of thinking/office value.... that the colder the more disrespectful they are is a work trait. Being Unkind and Disrespectful does not equal a good work ethic. All I can say to unkind people: What you sow, dear women in the office, you too shall reap! No one is immune. No one. Perhaps a kinder, more gentler way would behoove y'all.*

- Eva B.

Very kind to rush me in so I could make my son's Karate ceremony--I always love Liz Ellen's upbeat energy.*

- Vanessa M.

Jackie was very thorough and called me to follow-up on a question involving another doctor.*

- Emily C.

Here for my annual exam; friendly receptionists, nurses and doctors. Seamless experience.*

- Elizabeth C.

Dr. De La Merced is highly qualified, knowledgeable and reachable. Excellent Dr. !! She communicates well with me.*

- Patricia W.

I absolutely love Lizellen. She is brilliant, funny, incredibly skilled, down-to-earth and has an irrepressible "can-do" attitude which is infectious and inspiring in so many ways. As her patient, my only critique is that, in certain moments, there is an occasional need to slow down. Lizellen operates at such a high-functioning level - I would think that many patients (myself included) do not grasp, for example, the pros and cons of certain treatments as quickly as she explains them. Lizellen and her team are absolute rock stars and I cannot recommend her highly enough.*

- Jennifer O.

Great as always!*

- Michelle S.

My experience with Dr. LaFollette and her team was awesome. Great office and professional practice. Would highly recommend her.*

- Vivian G.

Love Lizellen's positivity, always feel confident and reassured when I leave. Thank you!*

- Rebecca T.

Great Mona Lisa!!*

- Dawn A.

A pleasure as usual*

- Anka S.

Everyone in this practice is great*

- Donna O.

Great care!*

- Elizabeth T.

Always so professional and great attention to detail.*

- Janet C.

Dr. Follette is great and so helpful!*

- Chelsea H.

Always professional and friendly. I just love Dr. LaFollette!*

- Catheryn G.

As always, I was welcomed warmly and felt known by all. Dr. LaFollette was an expert as always and compassionate and thoughtful. She knows me and my family. My annual check is always a totally check in as well. Best care ever and always from the whole team!*

- Anne B.

Mona Lisa touch has. Changed my life. I would highly recommend this procedure and Dr. LaFollette.*

- Vivian G.


- Arianna G.

Dr. Lizellen makes all the stress go away. The confidence she transfers and her sense of humor is priceless for this phase of life.*

- Katherine S.

There is no better doctor. Dr. LaFallotte is knowledgeable, caring, and tenacious.*

- Kathleen H.

Dr. La Follette is very nice and Helpful. Actually We are getting more and more confidence during our every visits. Thank you !*

- Muzhumathi M.

I can't say enough good things about Dr La Follette & Dr De La Merced's practice. I switched to their practice at the start of my third pregnancy and am so glad I did. I saw both doctors throughout my pregnancy and I can say that both are truly top notch. Both were very detailed and thorough with my care. They made sure I was aware of all the extra testing available due to my advanced maternal age this time around. Both doctors are extremely warm and friendly too and I always felt like they truly listened to me at each appointment. I always looked forward to my visits with their office and they always greeted me with a smile. I was also always able to schedule appointments when I needed them. They are also very accommodating with whatever birth plan you may have. For me, they went above and beyond and allowed me to choose my induction date as I really wanted to deliver on my mom's birthday which was just after my due date and they made that happen. A huge plus is that this office will deliver at both CPMC/Sutter & Marin General and it was so nice to have the option of either since we live right in between the two. I HIGHLY recommend this practice! I'm done with having kids now and will continue to see them for ongoing OBGYN needs.*

- Christine V.

Always a pleasure and a great experience! Love the whole staff!*

- Lisa A.

The best!!!*

- Muzhumathi M.

Lizellen & the entire staff at her office are top notch. I would recommend, hands down a thousand times over! Lizellen's energy is infectious. She makes every visit fun and comfortable. She knows her stuff, but has great rapport with patients to make sure you feel comfortable and informed and empowered. During labor and delivery, she made sure she was present & on call and made me and my husband feel so comfortable and safe in her care. She is a total pro and cheerleader! I felt like I could do anything I set my mind to in that delivery room with her coaching and guidance. She is a total pro and a treat to be around. If you want to have a successful, low stress, high energy, fun experience, you'll get it here!*

- Jennifer F.

I saw Jackie for my 6-week postpartum visit. She was friendly and made me feel very comfortable. Jackie thoroughly addressed my questions. It's great to have her back following her own maternity leave.*

- Emily C.

Dr. Dela Merced is great - open and informative.*

- Anne K.

Great as always!!*

- Muzhumathi M.

Dr. De La Merced was very kind, patient and warm with us. We appreciate her and everyone else in the practice!!!*

- Jessica S.

I saw Dr. Jacqueline Dela Merced on her first day back from Maternity Leave. She looked bright and was cheerful! She called a day after the appointment to verbally give me the results. Who does that anymore?!*

- Patricia L.

Listens very well, gives lots of time for the appointment and very pleasant. I was VERY satisfied.*

- Samara S.

*Individual results may vary and are not guaranteed

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We're happy to answer any questions you may have, feel free to call us at
(415) 461-1949